Never miss a lead again.
Never miss a lead again.
More customers, less admin. Enchat handles customer enquiries across multiple channels, captures the details you need, and routes customers to the right outcome - booked, paid or handed over.
ABOUT US
An automated experience
Never miss a call, ever.
All of your client communication platforms, merged
into a single unified inbox.
All of your client communication platforms, merged
into a single unified inbox.
We built Enchat with the aim of streamlining SmBs workflows to automate repetitive admin tasks, allowing you to take back time that you used to spend on boring calls, answering FAQs manually, disrupting your workflow. Enchat ensures enquiries are answered immediately and adequately, while silently creating client profiles, with bookings, rescheduling and payments / deposits handled.
James Entwistle, Thomas Bettesworth.
Co-Founders and Directors
We built Enchat with the aim of streamlining SmBs workflows to automate repetitive admin tasks, allowing you to take back time that you used to spend on boring calls, answering FAQs manually, disrupting your workflow. Enchat ensures enquiries are answered immediately and adequately, while silently creating client profiles, with bookings, rescheduling and payments / deposits handled.
James Entwistle, Thomas Bettesworth.
Co-Founders and Directors
We built Enchat with the aim of streamlining SmBs workflows to automate repetitive admin tasks, allowing you to take back time that you used to spend on boring calls, answering FAQs manually, disrupting your workflow. Enchat ensures enquiries are answered immediately and adequately, while silently creating client profiles, with bookings, rescheduling and payments / deposits handled.
James Entwistle, Thomas Bettesworth.
Co-Founders and Directors
Average opportunity cost to SmB's
annually from missed enquiries
$
£
,000
STEP
01
SETUP & CONNECT
Connect your channels
Link your phone number and WhatsApp. We map your FAQs, booking rules, and tone of voice so replies feel like your practice - not a generic bot.
STEP
02
ROUTE & CAPTURE
Qualify every enquiry
EnChat asks the right questions, captures key details, and tags urgency. Every lead is logged with context so nothing disappears into missed calls or scattered messages.
STEP
03
BOOK & CONFIRM
Automate bookings and reminders
Appointments can be created in your calendar or CRM automatically. EnChat sends confirmations, reminders, and follow-ups to reduce no-shows and admin chasing.
STEP
04
CONTROL & HANDOVER
One inbox, with human takeover
Manage everything from one timeline. When something unusual comes in, your team can take over instantly - with a clean summary of what happened so far.
STEP
01
SETUP & CONNECT
Connect your channels
Link your phone number and WhatsApp. We map your FAQs, booking rules, and tone of voice so replies feel like your practice - not a generic bot.
STEP
02
ROUTE & CAPTURE
Qualify every enquiry
EnChat asks the right questions, captures key details, and tags urgency. Every lead is logged with context so nothing disappears into missed calls or scattered messages.
STEP
03
BOOK & CONFIRM
Automate bookings and reminders
Appointments can be created in your calendar or CRM automatically. EnChat sends confirmations, reminders, and follow-ups to reduce no-shows and admin chasing.
STEP
04
CONTROL & HANDOVER
One inbox, with human takeover
Manage everything from one timeline. When something unusual comes in, your team can take over instantly - with a clean summary of what happened so far.
STEP
01
SETUP & CONNECT
Connect your channels
Link your phone number and WhatsApp. We map your FAQs, booking rules, and tone of voice so replies feel like your practice - not a generic bot.
STEP
02
ROUTE & CAPTURE
Qualify every enquiry
EnChat asks the right questions, captures key details, and tags urgency. Every lead is logged with context so nothing disappears into missed calls or scattered messages.
STEP
03
BOOK & CONFIRM
Automate bookings and reminders
Appointments can be created in your calendar or CRM automatically. EnChat sends confirmations, reminders, and follow-ups to reduce no-shows and admin chasing.
STEP
04
CONTROL & HANDOVER
One inbox, with human takeover
Manage everything from one timeline. When something unusual comes in, your team can take over instantly - with a clean summary of what happened so far.
STEP
01
SETUP & CONNECT
Connect your channels
Link your phone number and WhatsApp. We map your FAQs, booking rules, and tone of voice so replies feel like your practice - not a generic bot.
STEP
02
ROUTE & CAPTURE
Qualify every enquiry
EnChat asks the right questions, captures key details, and tags urgency. Every lead is logged with context so nothing disappears into missed calls or scattered messages.
STEP
03
BOOK & CONFIRM
Automate bookings and reminders
Appointments can be created in your calendar or CRM automatically. EnChat sends confirmations, reminders, and follow-ups to reduce no-shows and admin chasing.
STEP
04
CONTROL & HANDOVER
One inbox, with human takeover
Manage everything from one timeline. When something unusual comes in, your team can take over instantly - with a clean summary of what happened so far.
STEP
01
SETUP & CONNECT
Connect your channels
Link your phone number and WhatsApp. We map your FAQs, booking rules, and tone of voice so replies feel like your practice - not a generic bot.
STEP
02
ROUTE & CAPTURE
Qualify every enquiry
EnChat asks the right questions, captures key details, and tags urgency. Every lead is logged with context so nothing disappears into missed calls or scattered messages.
STEP
03
BOOK & CONFIRM
Automate bookings and reminders
Appointments can be created in your calendar or CRM automatically. EnChat sends confirmations, reminders, and follow-ups to reduce no-shows and admin chasing.
STEP
04
CONTROL & HANDOVER
One inbox, with human takeover
Manage everything from one timeline. When something unusual comes in, your team can take over instantly - with a clean summary of what happened so far.
STEP
01
SETUP & CONNECT
Connect your channels
Link your phone number and WhatsApp. We map your FAQs, booking rules, and tone of voice so replies feel like your practice - not a generic bot.
STEP
02
ROUTE & CAPTURE
Qualify every enquiry
EnChat asks the right questions, captures key details, and tags urgency. Every lead is logged with context so nothing disappears into missed calls or scattered messages.
STEP
03
BOOK & CONFIRM
Automate bookings and reminders
Appointments can be created in your calendar or CRM automatically. EnChat sends confirmations, reminders, and follow-ups to reduce no-shows and admin chasing.
STEP
04
CONTROL & HANDOVER
One inbox, with human takeover
Manage everything from one timeline. When something unusual comes in, your team can take over instantly - with a clean summary of what happened so far.
STEP
01
SETUP & CONNECT
Connect your channels
Link your phone number and WhatsApp. We map your FAQs, booking rules, and tone of voice so replies feel like your practice - not a generic bot.
STEP
02
ROUTE & CAPTURE
Qualify every enquiry
EnChat asks the right questions, captures key details, and tags urgency. Every lead is logged with context so nothing disappears into missed calls or scattered messages.
STEP
03
BOOK & CONFIRM
Automate bookings and reminders
Appointments can be created in your calendar or CRM automatically. EnChat sends confirmations, reminders, and follow-ups to reduce no-shows and admin chasing.
STEP
04
CONTROL & HANDOVER
One inbox, with human takeover
Manage everything from one timeline. When something unusual comes in, your team can take over instantly - with a clean summary of what happened so far.
STEP
01
SETUP & CONNECT
Connect your channels
Link your phone number and WhatsApp. We map your FAQs, booking rules, and tone of voice so replies feel like your practice - not a generic bot.
STEP
02
ROUTE & CAPTURE
Qualify every enquiry
EnChat asks the right questions, captures key details, and tags urgency. Every lead is logged with context so nothing disappears into missed calls or scattered messages.
STEP
03
BOOK & CONFIRM
Automate bookings and reminders
Appointments can be created in your calendar or CRM automatically. EnChat sends confirmations, reminders, and follow-ups to reduce no-shows and admin chasing.
STEP
04
CONTROL & HANDOVER
One inbox, with human takeover
Manage everything from one timeline. When something unusual comes in, your team can take over instantly - with a clean summary of what happened so far.
How does it work?
How does it work?
Financial Freedom
Starts Here
Enchat handles your inbound calls and WhatsApp enquiries end-to-end. It instantly answers questions, captures the right details, and routes each request to the next step - booking, payments, admin tasks, or human handover.
You get a single unified inbox, clean conversation history, the ability to take deposits and payments online and automatic summaries whenever a person needs to step in.
Enchat handles your inbound calls and WhatsApp enquiries end-to-end. It instantly answers questions, captures the right details, and routes each request to the next step - booking, payments, admin tasks, or human handover.
You get a single unified inbox, clean conversation history, the ability to take deposits and payments online and automatic summaries whenever a person needs to step in.
Try Enchat
As your customer
Try me
Click accept below and call our agent Donna for yourself.
Click accept below and call our agent Donna for yourself.
Customers don’t see “automation” - they just get a fast, professional reply. Enchat answers enquiries, captures key details, and either books, takes a deposit, or routes it to your team with a clean handover.
Click accept below and call our agent Donna for yourself.
Customers don’t see “automation” - they just get a fast, professional reply. Enchat answers enquiries, captures key details, and either books, takes a deposit, or routes it to your team with a clean handover.
Customers don’t see “automation” - they just get a fast, professional reply. Enchat answers enquiries, captures key details, and either books, takes a deposit, or routes it to your team with a clean handover.
BENEFITS
A complete automation
package
AI Voice agent
Whatsapp chat automation
Payment Processing
Unified Inbox
Lead Capture
Invoice Generation
Handover Summaries
Appt / booking creation
SERVICES
Everything Enchat can run for you
SERVICES
Everything Enchat can run for you
Intelligent Call Handling
Enchat answers calls instantly, captures the reason for contact, and logs structured notes with clear outcomes - so your team always knows what happened and what to do next.
Intelligent Call Handling
Enchat answers calls instantly, captures the reason for contact, and logs structured notes with clear outcomes - so your team always knows what happened and what to do next.
Intelligent Call Handling
Enchat answers calls instantly, captures the reason for contact, and logs structured notes with clear outcomes - so your team always knows what happened and what to do next.
WhatsApp Enquiries
Handle WhatsApp like a proper front desk: consistent responses, guided detail capture, and a tidy thread that’s easy for your team to search and pick up.
WhatsApp Enquiries
Handle WhatsApp like a proper front desk: consistent responses, guided detail capture, and a tidy thread that’s easy for your team to search and pick up.
WhatsApp Enquiries
Handle WhatsApp like a proper front desk: consistent responses, guided detail capture, and a tidy thread that’s easy for your team to search and pick up.
Bookings + Calendar/CRM Sync
Offer times, confirm appointments, and log the full context into your calendar or CRM - keeping records accurate without back-and-forth admin.
Bookings + Calendar/CRM Sync
Offer times, confirm appointments, and log the full context into your calendar or CRM - keeping records accurate without back-and-forth admin.
Bookings + Calendar/CRM Sync
Offer times, confirm appointments, and log the full context into your calendar or CRM - keeping records accurate without back-and-forth admin.
Payments + Invoices
Take deposits or payments when needed, confirm status, and send invoices/receipts automatically - so the customer can complete the step without waiting on your team.
Payments + Invoices
Take deposits or payments when needed, confirm status, and send invoices/receipts automatically - so the customer can complete the step without waiting on your team.
Payments + Invoices
Take deposits or payments when needed, confirm status, and send invoices/receipts automatically - so the customer can complete the step without waiting on your team.
WHY CHOOSE ENCHAT
Built for service teams.
Enchat is used where speed matters: calls and WhatsApp enquiries that need booking, payment, or a clean handover - without extra admin.
INDUSTRIES
Where Enchat fits best
Where Enchat fits best
If your business runs on inbound enquiries - and your team is stuck answering the same questions, chasing details, and juggling bookings - Enchat gives you a consistent front desk across calls + WhatsApp.
If your business runs on inbound enquiries - and your team is stuck answering the same questions, chasing details, and juggling bookings - Enchat gives you a consistent front desk across calls + WhatsApp.
Core sectors
Hospitality
Sole traders
Trades
Hospitality
Sole traders
Trades
Pharmacies
Legal
Dental practices
Clinics
Pharmacies
Legal
Dental practices
Clinics
Typical workflows
Typical workflows
Different industries - same outcomes. These are the automations most teams switch on first.
Different industries - same outcomes. These are the automations most teams switch on first.
Bookings & reschedules
Deposits & invoices
Lead capture & handover
PRICING
Enchat plans
Choose the plan that suits your company needs, from standard to Enterprise, offering the right balance of features and value.
Core
£89
/month
Perfect for sole traders and small business'.
Professional
£189
/month
For busy comapnies that need bookings and reminders automated.
Business
£369
/month
For large comapnies with big teams with payments, invoicing, and higher volumes.
Core
£89
/month
Perfect for sole traders and small business'.
Professional
£189
/month
For busy comapnies that need bookings and reminders automated.
Business
£369
/month
For large comapnies with big teams with payments, invoicing, and higher volumes.
Add a Custom Built, SEO optimised website from £999
Add a Custom Built, SEO optimised website from £999
Add a Custom Built, SEO optimised website from £999
General
100 voice agent + 250 WhatsApp credits
300 voice mins + 750 WhatsApp credits
2000 voice mins + 5000 WhatsApp credits
AI phone answering + WhatsApp replies
AI phone answering + WhatsApp replies
AI phone answering + WhatsApp replies
FAQs + pricing guidance, hours, directions
Smarter routing (service / urgency / area)
Advanced routing + escalation rules
Features
Lead capture + job/booking summary
Handover summaries to your team
Handover summaries to your team
Multi-platform inbox (app + website)
Booking requests + callback scheduling
Multi-user teams + shared handover
Payments + invoices (via your CRM)
Multi-platform inbox (app + website)
Multi-platform inbox (app + website)
Payments + invoices (via your CRM)
Payments + invoices (via your CRM)
Support
Setup + ongoing support included
Setup + ongoing support included
Setup + ongoing support included
Enterprise
2000 voice mins + 5000 WhatsApp credits
AI phone answering + WhatsApp replies
Advanced routing + escalation rules
Standard
100 voice mins + 250 WhatsApp credits
AI phone answering + WhatsApp replies
FAQs + pricing guidance, hours, directions
Professional
300 voice mins + 750 WhatsApp credits
AI phone answering + WhatsApp replies
Smarter routing (service / urgency / area)
Features
Standard
Lead capture + job/booking summary
Multi-platform inbox (app + website)
Payments + invoices (via your CRM)
Enterprise
Handover summaries to your team
Multi-user teams + shared handover
Multi-platform inbox (app + website)
Payments + invoices (via your CRM)
Professional
Handover summaries to your team
Booking requests + callback scheduling
Multi-platform inbox (app + website)
Payments + invoices (via your CRM)
HELP CENTER
Your Guide to Quick Solutions
Explore our comprehensive Help Center for easy access to troubleshooting tips, FAQs, and step-by-step guides.
What is Enchat?
EnChat is an automation service that handles your incoming enquiries from start to finish. It answers calls and messages, responds to common questions, captures key details, and routes each request to the right next step - whether that’s booking, payment, or collecting extra information. Everything stays organised in one unified inbox so your team has full visibility.
Can Enchat book appointments for me?
Yes. EnChat can take booking requests, confirm appointment details, and create the booking in your calendar or connected system based on your rules and availability. Customers receive confirmations automatically, and your team can review everything in the inbox.
Can Enchat take payments and send invoices?
Yes. EnChat can send payment links or take payments as part of the flow, then generate invoices/receipts and confirmations automatically. This is useful for deposits, appointment fees, or services that need payment before work begins.
How does Enchat answer calls and messages?
EnChat replies instantly using an AI agent trained on your business information and your preferred tone of voice. It can handle routine questions, gather the details you need, and guide customers through the next steps. If a request needs a human, EnChat escalates it and provides a clear summary so your team can take over without starting again.
Can I connect Enchat to my calendar or CRM?
Yes. EnChat can sync bookings and captured customer details into your calendar or CRM so conversations don’t get lost across channels. If you already have a preferred system, we configure EnChat to fit your workflow rather than replacing what you use.
Is my customer data secure?
Yes. EnChat is built with GDPR regulations and client security in mind, only collecting what’s needed to handle client requests. Access is controlled, conversation history is stored temporarily for visibility and handover. If you have specific requirements (retention, access rules, or compliance needs), we can configure your setup accordingly.
HELP CENTER
Your Guide to Quick Solutions
Explore our comprehensive Help Center for easy access to troubleshooting tips, FAQs, and step-by-step guides.
What is Enchat?
EnChat is an automation service that handles your incoming enquiries from start to finish. It answers calls and messages, responds to common questions, captures key details, and routes each request to the right next step - whether that’s booking, payment, or collecting extra information. Everything stays organised in one unified inbox so your team has full visibility.
Can Enchat book appointments for me?
Yes. EnChat can take booking requests, confirm appointment details, and create the booking in your calendar or connected system based on your rules and availability. Customers receive confirmations automatically, and your team can review everything in the inbox.
Can Enchat take payments and send invoices?
Yes. EnChat can send payment links or take payments as part of the flow, then generate invoices/receipts and confirmations automatically. This is useful for deposits, appointment fees, or services that need payment before work begins.
How does Enchat answer calls and messages?
EnChat replies instantly using an AI agent trained on your business information and your preferred tone of voice. It can handle routine questions, gather the details you need, and guide customers through the next steps. If a request needs a human, EnChat escalates it and provides a clear summary so your team can take over without starting again.
Can I connect Enchat to my calendar or CRM?
Yes. EnChat can sync bookings and captured customer details into your calendar or CRM so conversations don’t get lost across channels. If you already have a preferred system, we configure EnChat to fit your workflow rather than replacing what you use.
Is my customer data secure?
Yes. EnChat is built with GDPR regulations and client security in mind, only collecting what’s needed to handle client requests. Access is controlled, conversation history is stored temporarily for visibility and handover. If you have specific requirements (retention, access rules, or compliance needs), we can configure your setup accordingly.
HELP CENTER
Your Guide to Quick Solutions
Explore our comprehensive Help Center for easy access to troubleshooting tips, FAQs, and step-by-step guides.
What is Enchat?
EnChat is an automation service that handles your incoming enquiries from start to finish. It answers calls and messages, responds to common questions, captures key details, and routes each request to the right next step - whether that’s booking, payment, or collecting extra information. Everything stays organised in one unified inbox so your team has full visibility.
Can Enchat book appointments for me?
Yes. EnChat can take booking requests, confirm appointment details, and create the booking in your calendar or connected system based on your rules and availability. Customers receive confirmations automatically, and your team can review everything in the inbox.
Can Enchat take payments and send invoices?
Yes. EnChat can send payment links or take payments as part of the flow, then generate invoices/receipts and confirmations automatically. This is useful for deposits, appointment fees, or services that need payment before work begins.
How does Enchat answer calls and messages?
EnChat replies instantly using an AI agent trained on your business information and your preferred tone of voice. It can handle routine questions, gather the details you need, and guide customers through the next steps. If a request needs a human, EnChat escalates it and provides a clear summary so your team can take over without starting again.
Can I connect Enchat to my calendar or CRM?
Yes. EnChat can sync bookings and captured customer details into your calendar or CRM so conversations don’t get lost across channels. If you already have a preferred system, we configure EnChat to fit your workflow rather than replacing what you use.
Is my customer data secure?
Yes. EnChat is built with GDPR regulations and client security in mind, only collecting what’s needed to handle client requests. Access is controlled, conversation history is stored temporarily for visibility and handover. If you have specific requirements (retention, access rules, or compliance needs), we can configure your setup accordingly.